Administrators with Staff Availability permission can manage hours on a staff profile and see unavailability while planning the roster.
On a staff profile
Select Staff and open the staff member.
Select the Availability tab.
Select Add Availability, or open a day and select Add.
Choose Available or Unavailable, set the date and times (or All day), and optional Repeat options.
Select Save Availability or Save Unavailability.
Without restrictions, every day defaults to available all day.
To remove upcoming time, use the bin on an entry or Clear day.
On the roster
Open Roster.
Change view to Staff. Click on three vertical dot icon next to Add Shift icon.
Use Show Unavailability or Hide Unavailability when viewing staff.
Filter Needs attention → Staff unavailable when you need to spot clashes.
When creating or editing a shift, Care Diary can warn if staff are marked unavailable for that time.
Related guides
Understanding Staff Availability in Care Diary — Concepts for Available and Unavailable.
Staff Availability FAQs and Troubleshooting — Colours, overlaps and shift warnings.
How to Edit or Delete Availability — Scope options when editing repeats.


