When your organisation starts onboarding for you, complete the tasks in My Onboarding on the Care Diary website or in the Care Diary app.
On the website
Sign in to Care Diary. While onboarding is incomplete, you may be taken to My Onboarding automatically.
You can also open My Onboarding from the user menu.
Work through each task. Use Save & continue where it appears.
When every required task is done, select Finish onboarding.
You should see Onboarding complete! and return to the dashboard.
Tasks may include Personal details, Emergency contact, Bank details, TFN Declaration, Superannuation, Documents, and Availability. For availability, you may choose Always available or Set specific availability.
After you finish, bank, TFN, and superannuation details are read-only. Contact your payroll administrator if those need to change.
In the Care Diary app
On Home, open the onboarding banner. It may say Start onboarding, Continue onboarding, or Finish onboarding.
Or go to Settings → My Onboarding.
Complete each step. Primary actions are usually Save & continue or Next.
Upload any requested documents, then continue.
On the summary, select Finish onboarding.
Related guides
Understanding Staff Onboarding — Overview of onboarding.
How to Track Onboarding Progress and Send Reminders — How administrators track your progress.


