Staff Onboarding helps new and existing team members complete the details Care Diary needs before they work: personal information, payroll details, required documents, and availability.
Until onboarding is finished, staff complete tasks in My Onboarding on the website or in the Care Diary app. Administrators start onboarding and track progress from the staff profile.
What onboarding covers
Tasks usually appear in this order:
Personal details
Emergency contact
Bank details
TFN Declaration
Superannuation
Documents (only if your organisation requires document types for that person)
Availability
If information is already on the profile, Care Diary can mark matching tasks as complete when onboarding starts.
Statuses
Not started — Onboarding has not been started for this staff member.
In progress — The staff member has started completing tasks.
Awaiting completion — Required tasks are done. The staff member still needs to select Finish onboarding.
Completed — Onboarding is finished.
Onboarding is for initial completion only. Later profile changes or document expiry do not reopen onboarding.
Who does what
Administrators with staff profile access can start onboarding, review progress, and send reminders.
Staff members complete My Onboarding on the website or in the mobile app.
Related guides
How to Start Onboarding for a New Staff Member — Start onboarding when you add someone.
How to Start Onboarding for an Existing Staff Member — Start onboarding for someone already in Care Diary.
How to Complete Your Staff Onboarding — Complete tasks as a staff member.
How to Track Onboarding Progress and Send Reminders — Track progress and send reminders.