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Getting Started with Care Diary

Just started your free trial or setting up Care Diary for the first time? This is the place for you! If you have any questions, we're always here to help.

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Participants

Manage participant profiles, documents, NDIS goals etc

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Staff Management

Everything you need to know about managing your staff profiles in Care Diary

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Rostering & Shifts

Everything you need to know about creating and managing roster

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Invoices

Everything you need to know about Care Diary invoicing from generating bulk invoices to exporting into XERO

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How-to guides

A step by step guide to perform certain actions/jobs.

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FAQs

Frequently Asked Questions

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Policies & Legals

Information about our privacy policy and terms of use

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Care Diary Mobile App

This section includes simple guides on how to use the Care Diary mobile app, such as clocking in and out, filling progress notes, and managing your shifts.

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Document Management

Everything you need to know about uploading, approving and acknowledging staff and participant documents in Care Diary.

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Care Diary Staff User Guides

Simple guides for using the Care Diary app.

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Accounts & Security

Sign-in, passwords, 2FA and account protection

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Communication & Notifications

Company communication, posts, feeds and related notifications

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