Send an email to individual staff members or whole teams from Staff Profiles. You need permission to update staff profiles.
Open Send Email
On the website, open Staff → Staff Profiles.
Open the more menu (⋮) on the staff list.
Select Send Email.
The Send Email window opens with the subtitle Compose and send emails to individuals or groups. The header shows how many recipients are selected.
Choose recipients
Under To, select recipients. Use Search staff or teams to find people or teams.
Browse Teams or Staff, or use Select all. Use Clear all to start again.
Selecting a team adds active staff from that team who have an email address.
You can select up to 200 recipients.
Write and send the message
Enter a Subject (placeholder Enter a subject).
Enter your Message in the rich text editor. The counter shows characters used out of 50000.
Optionally Attach files — up to 5 files, 10 MB each, and 25 MB total. Allowed types include PDF, PNG, JPG, HEIC, DOC, DOCX, XLS, XLSX and CSV.
Select Send.
You should see a toast such as Sending email to N staff member(s)... Care Diary then queues the emails to send.
Select Cancel to close without sending (not available while a send is in progress).
Limits and tips
You can send up to 10 bulk emails per hour for your company. If you reach the limit, wait and try again.
If your organisation’s daily email limit is reached, try again the next day.
If none of the selected staff have an email address, Care Diary cannot send.
After sending, you may receive a Send email completed summary if some messages were skipped or failed.