You can view a participant’s documents from a shift in the Care Diary app when your organisation has enabled this feature and you have permission to view participant documents.
This is different from Settings → Documents, which is for your own staff documents.
Steps
Open the Shifts tab.
Open a shift to view Shift Details (or an open shift’s details).
Under Participants, select the participant.
On Participants Details, select the Documents tab.
Select a document card to open Participant Document.
On Participant Document, you can review details such as participant, category, type and expiry, and open any Attachments.
If you cannot see documents
If the Documents tab is missing, you may not have permission to read participant documents, or the participant may be archived.
If you see Access Restricted or a permission message, ask an administrator.
Empty list text: No Documents — No documents are available for this participant.
Related guides
Manage Participant Documents — Manage participant documents on the website.
Acknowledgement for Participant Documents — Document acknowledgements for staff.



