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Understanding Feeds in Care Diary

Overview of company posts, audiences and acknowledgements

Written by Gaurav

Feeds are company announcements shared with staff. In Care Diary, they appear as Posts.

A post can include a title, message and attachments. You can also require staff to acknowledge that they have read it.

Where posts appear

On the website

  • Dashboard Posts card

  • Megaphone icon in the top navigation (Posts)

  • Full list at Posts, with New posts and Earlier

In the Care Diary app

  • Posts on Home (when available in your app version)

  • Full list under Posts

Who can do what

  • Staff with a staff profile can view posts shared with them.

  • Users with permission to create posts can publish announcements and choose the audience.

  • Users with permission to update posts can edit content, view acknowledgement progress and send reminders.

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