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Manage your signed-in sessions

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Written by Gaurav

Care Diary keeps you signed in for a limited time after a successful login. There is no screen that lists every signed-in device or lets you revoke one session remotely.

How sessions work today

  • After you sign in (and complete 2FA when required), Care Diary issues a signed-in session.

  • Sessions expire after a period of time. When that happens, you return to the login page or see Session expired! in the app. See Understand session expiry.

  • To end access on a computer or phone you use, log out on that device. See Log out of Care Diary.

If you lose a device

  1. Change your password with Reset your password so the old password cannot be reused.

  2. Log out of Care Diary on any device you still control.

  3. Ask a company administrator if anything else is needed for your organisation’s security process.

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