Use Share Feedback to send an idea, suggestion, or something that isn’t working to the Care Diary team. Your message is emailed to Care Diary. It is not saved as a Feedback report in your organisation’s Reports.
Any signed-in user can share feedback.
On the website
In the top navigation, open the help menu (help icon). The tooltip says Need Help?
Select Share Feedback.
Enter a Subject (placeholder Enter a subject).
Enter a Description (placeholder Tell us more about your feedback...).
Optionally add Attachments (JPG, PNG or PDF).
Select Send Feedback.
When it sends successfully, you see Thank you for your feedback! Care Diary also sends a confirmation to your email. Select Done to close.
If sending fails, you may see We couldn't send your feedback. Fix any message shown, or select Retry.
In the Care Diary app
Open Settings.
Under More, select Share Feedback.
Enter the Subject and Description.
Optionally add attachments.
Select Send Feedback.
After a successful send, confirm with Done.
Related note
Reports → Feedback is a different feature. That register is for your organisation’s complaints, compliments and suggestions. Share Feedback is only for contacting the Care Diary product team.