Participant Schedule helps your organisation plan and follow what a participant has coming up: Appointments, Activities, and related roster Shifts.
This is different from Staff Availability, which records when workers can work.
What appears on the schedule
Appointment — for example medical or other appointments for the participant
Activity — community or other activities
Shifts — published roster shifts shown on the web calendar for coverage context
Event statuses include Scheduled, Completed, and Cancelled.
Who uses it
Administrators and coordinators with Edit Participant permission plan events on the website Schedule tab.
Support workers view upcoming events in the Care Diary app and can mark some events completed during an active shift.
Related guides
How to Add and Manage Schedule Events on the Web — Add and manage events on the web.
How to Create Recurring Schedule Events — Set up repeating events.
How to View Shifts on a Participant’s Schedule — Show shifts on the calendar.
How to View a Participant’s Schedule in the Mobile App — View the schedule in the app.
How to Complete Appointments and Activities During a Shift — Complete events during a shift.